General business · Best low-cost CRM with phone built in
Freshsales review
An AI-assisted CRM with built-in phone and email at the lowest serious entry price.
Who it's for
Small sales teams that want calling and email without add-ons.
Who should skip it
Teams that rely on a large integration marketplace.
Pros and cons
Pros
- $9 entry tier with Freddy AI
- Phone and email built in
Cons
- Smaller integration marketplace than HubSpot or Pipedrive
Pricing
Freshsales starts at $9/user/mo on the Growth, annual plan. Published
See every Freshsales plan, hidden costs and first-year cost
Integrations
Google WorkspaceMicrosoft 365
Best fit: 1–200 users.
Freshsales compared
Freshsales alternatives
| CRM | Starting price | Best for |
|---|---|---|
| HubSpot Sales HubBest free starting point | $9/user/mo | 1–200 users |
| PipedriveBest for pipeline-driven sales teams | $14/user/mo | 2–50 users |
| Zoho CRMBest value full suite | $14/user/mo | 1–500 users |
| Salesforce Sales CloudBest for complex, custom sales processes | $25/user/mo | 10+ users |