Mortgage CRMs have to sync with your LOS, keep marketing compliant and nurture borrowers across long cycles. Almost none publish prices, so we show labeled estimates from third-party sources where vendors won't.
Reviewed by the CRMrated Research TeamPrices verified Oct 14, 2026What changed
Quick picks
The short answer for each situation. Full reviews, pricing and trade-offs follow.
Shape Software. Strong outbound dialer, but not mortgage-native and quote-only.
Whiteboard CRM, Usherpa, Mortgage iQ. Too little verifiable pricing and feature data to rank yet. We're reviewing them.
Questions buyers ask
How much does a mortgage CRM cost?
BNTouch is the main vendor that publishes prices: $165 a month for one user or $95 per user for teams of 2–10. Third-party estimates put Total Expert near $119, Jungo near $129 and Surefire near $150 per user per month.
What happened to Encompass CRM?
ICE is retiring the legacy Encompass CRM and moving customers to Surefire, which it acquired with Black Knight in 2023.
Which mortgage CRM is best for a loan officer working alone?
BNTouch, because it publishes month-to-month pricing and automates borrower follow-up without an implementation project.
Changelog. Oct 14, 2026: prices re-verified; Attio added; Encompass CRM retired in favor of Surefire.