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Updated October 2026 · 5 CRMs compared

The best CRMs with built-in calling in 2026

For outbound teams, a built-in dialer saves a separate tool. Watch the per-minute charges, which aren't in the sticker price.

Reviewed by the CRMrated Research TeamPrices verified Oct 14, 2026What changed

Quick picks

The short answer for each situation. Full reviews, pricing and trade-offs follow.

Best forCRMStarting pricePricingWhy
Best dialer-first CRMClose$9/user/moPublishedBuilt-in power and predictive dialer
Best budget CRM with phoneFreshsales$9/user/moPublished$9 entry tier with Freddy AI
Best pipeline CRM with callingPipedrive$14/user/moPublishedVisual pipeline that reps actually use
Best for real estate callingFollow Up Boss$58/user/moPublishedFast lead routing and follow-up
Best for mortgage lead callingVelocify (ICE)Quote onlyQuote onlyLead distribution and automated prospecting

Compare & pricing

Compare CRMs with calling prices side by side

Filter by budget and team size. Tick up to three to compare them column by column.

5 of 5 CRMs

Starting price, this list

Lowest published or estimated starting price, USD per user per month unless noted. Click a row to add it to the comparison.

Published by vendorThird-party estimateQuote onlyNo public figure
Close$9
Freshsales$9
Pipedrive$14
Follow Up Boss$58
Velocify (ICE)Quote only—
$0$25$50$75$100

Per-account prices (Jobber, Housecall Pro, Wise Agent) are shown at the account price. Annual billing where vendors offer both.

Comparing 3
Close
Freshsales
Pipedrive
Industry
General business
General business
General business
Starting price
$9/user/moSolo, annual (calls billed extra)
$9/user/moGrowth, annual
$14/user/moLite, annual
Pricing
Published
Published
Published
Best for
1–50 users
1–200 users
2–50 users
Free plan
No
No
No
Integrations
Google Workspace
Google WorkspaceMicrosoft 365
Google WorkspaceMicrosoft 365
Strengths
Built-in power and predictive dialer · Fast, focused interface
$9 entry tier with Freddy AI · Phone and email built in
Visual pipeline that reps actually use · Fast time to value
Watch out for
Real cost rises with Growth tier and call minutes
Smaller integration marketplace than HubSpot or Pipedrive
Marketing and lead tools are paid add-ons · Light service features
Pricing details

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Question 1 of 6

What kind of business is this for?

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The list

CRMs with calling, reviewed

Each pick names who it's for, who should skip it, and the price we verified.

Best dialer-first CRM

1.Close

A calling- and SMS-first CRM with a built-in power dialer for inside sales.

Who it's for: Startups and outbound teams that live on the phone.

Skip it if: Teams that rarely call: the dialer is the point.

Pros

  • Built-in power and predictive dialer
  • Fast, focused interface

Cons

  • Real cost rises with Growth tier and call minutes
Close reviewClose pricing

Best budget CRM with phone

2.Freshsales

An AI-assisted CRM with built-in phone and email at the lowest serious entry price.

Who it's for: Small sales teams that want calling and email without add-ons.

Skip it if: Teams that rely on a large integration marketplace.

Pros

  • $9 entry tier with Freddy AI
  • Phone and email built in

Cons

  • Smaller integration marketplace than HubSpot or Pipedrive
Freshsales reviewFreshsales pricing

Best pipeline CRM with calling

3.Pipedrive

A visual deal-pipeline CRM built around what salespeople do every day.

Who it's for: Sales teams of 2–50 who live in a deal pipeline.

Skip it if: Teams that need marketing automation or service desk tools.

Pros

  • Visual pipeline that reps actually use
  • Fast time to value

Cons

  • Marketing and lead tools are paid add-ons
  • Light service features
Pipedrive reviewPipedrive pricing

Best for real estate calling

4.Follow Up Boss

A lead-conversion CRM for agent teams that need fast routing and follow-up.

Who it's for: Agent teams converting online leads.

Skip it if: Brokerages that want IDX websites in the same product.

Pros

  • Fast lead routing and follow-up
  • Clean interface

Cons

  • IDX websites need a separate tool
Follow Up Boss reviewFollow Up Boss pricing

Best for mortgage lead calling

5.Velocify (ICE)

ICE's lead distribution and dialer platform for retail lenders.

Who it's for: Retail lenders buying and working internet leads at volume.

Skip it if: Teams that want a relationship CRM: Velocify is a lead tool first.

Pros

  • Lead distribution and automated prospecting
  • Call recording

Cons

  • Stronger at lead conversion than relationship nurture
  • Quote only
Velocify (ICE) reviewVelocify (ICE) pricing

How we picked

  1. Industry fit first. We judge each CRM against the work of the industry it serves.
  2. We check every price. Vendor pricing pages are re-read monthly. Where a vendor won't publish, we show a labeled third-party estimate or “quote only.”
  3. A 3.5-star floor. A CRM must average 3.5 or better across G2, Capterra and TrustRadius.
  4. Payment never moves a pick. Referral fees and sponsorships have no effect on order or inclusion.

Read the full methodology

Considered, not included

  • Velocify (ICE). A strong speed-to-lead dialer for lenders, but a lead tool more than a relationship CRM.
  • Law Ruler. A capable intake CRM for injury firms; annual lock-in and quote-only pricing kept it off the list.
  • Insightly. Suits project-delivery firms; a dated interface and separately sold marketing tools put it behind the picks above.
  • Every CRM in our database that fits this list appears above.

Questions buyers ask

Does Close charge for calls?

Yes. Telephony is billed per minute (about $0.02) on top of the seat price.

Changelog. Oct 14, 2026: prices re-verified; Attio added; Encompass CRM retired in favor of Surefire.

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