General business · Best for Microsoft 365 companies
Microsoft Dynamics 365 Sales review
Microsoft's enterprise CRM, built into Outlook, Teams, Power BI and Copilot.
Who it's for
Organizations standardized on Outlook, Teams and Power BI.
Who should skip it
Small teams without an implementation partner.
Pros and cons
Pros
- Native Outlook, Teams and Copilot
- Power BI reporting
Cons
- Usually needs a partner to implement
- Complex for small businesses
Pricing
Microsoft Dynamics 365 Sales starts at $65/user/mo on the Sales Professional plan. Published
See every Microsoft Dynamics 365 Sales plan, hidden costs and first-year cost
Integrations
Microsoft 365
Best fit: 50+ users.
Microsoft Dynamics 365 Sales compared
Microsoft Dynamics 365 Sales alternatives
| CRM | Starting price | Best for |
|---|---|---|
| HubSpot Sales HubBest free starting point | $9/user/mo | 1–200 users |
| PipedriveBest for pipeline-driven sales teams | $14/user/mo | 2–50 users |
| Zoho CRMBest value full suite | $14/user/mo | 1–500 users |
| Salesforce Sales CloudBest for complex, custom sales processes | $25/user/mo | 10+ users |